Privacy Policy

1. Introduction

Peak One Partners ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://peakonepar8267.builtwithrocket.new and when you engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

2. Information We Collect

2.1 Information You Provide Directly

• Name and contact details (email address, phone number)
• Company name and job title
• Information submitted through contact forms or booking requests
• Communications you send us (emails, messages)

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version
• Pages visited, time spent, and navigation paths
• Referring URLs and exit pages
• Device identifiers and operating system
• Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

• Analytics data from Google Analytics (if enabled)
• Booking and scheduling data from calendar integrations
• CRM data from business development tools

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our services and respond to your enquiries
• Strategy Calls: To schedule and manage discovery and strategy call bookings
• Communications: To send you service-related emails, updates, and marketing communications (where you have consented)
• Analytics: To understand how visitors use our website and improve our content and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Business Operations: To manage our business relationships and pipeline development activities

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contractual Necessity: Processing required to fulfil a contract with you or take pre-contractual steps at your request (e.g., booking a strategy call)
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, marketing to prospective clients, and preventing fraud — provided these interests are not overridden by your rights
• Consent: Where you have given explicit consent, such as subscribing to marketing communications
• Legal Obligation: Processing required to comply with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., hosting providers, email delivery services, CRM platforms), bound by confidentiality obligations
• Analytics Partners: Google Analytics and similar tools to help us understand website usage (data is anonymised where possible)
• Scheduling Tools: Calendar and booking platforms used to manage strategy call appointments
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Contact and enquiry data: up to 3 years from last interaction
• Client and pipeline data: duration of business relationship plus 7 years
• Analytics data: as configured in analytics platforms (typically 26 months)
• Marketing consent records: until consent is withdrawn plus 3 years

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the website to function correctly. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are only set with your consent.
• Marketing Cookies: Used to track the effectiveness of our marketing campaigns. Only set with your consent.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more information, visit allaboutcookies.org.

8. Your Rights Under GDPR

If you are in the EEA or UK, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your national data protection authority (e.g., the ICO in the UK)

To exercise any of these rights, please contact us at faisal@peakonepartners.com. We will respond within 30 days.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the categories of third parties with whom we share it
• Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions
• Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at faisal@peakonepartners.com with the subject line "CCPA Privacy Request". We will respond within 45 days.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data in transit
• Secure database storage with access controls
• Regular security reviews and updates
• Limited employee access on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where we transfer data outside the EEA or UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequacy decision.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies solely to information collected by Peak One Partners.

13. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at faisal@peakonepartners.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.